Corporate
Corporate

Go Speed Logistics - Privacy Policy

Effective Date: 02-02-2022

Go Speed Logistics (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information from customers, drivers, and website visitors in Canada and the United States. By using our services, you agree to the terms of this Privacy Policy.

This Privacy Policy applies to:

  • Our website (gospeedlog.com) and mobile applications
  • Logistics, fulfillment, and last-mile delivery services
  • Communications with customers, drivers, and business partners

This policy complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and United States privacy laws, including the California Consumer Privacy Act (CCPA) where applicable.

We collect personal and non-personal information, including:

  1. Personal Information
  • Customers: Name, address, email, phone number, order details, and payment information.
  • Drivers: Name, contact information, driver’s license, vehicle details, location data, background check information, and banking details for payment processing.
  • Website Visitors: IP address, cookies, and browsing history when interacting with our website.
  1. Non-Personal Information
  • Aggregated analytics data for improving services
  • Device information, such as operating system and browser type

We use collected data for:

  • Providing and improving logistics and last-mile delivery services
  • Process payments and manage accounts
  • Verifying driver credentials and conducting background checks
  • Communicating with customers and drivers (e.g., service updates, promotions, notifications)
  • Enhancing website functionality and user experience
  • Complying with legal and regulatory obligations

We do not sell personal information. However, we may share information with:

  • Service providers (e.g., payment processors, IT support, background check services).
  • Third-party integrations (e.g., Google Analytics, Stripe, logistics API partners).
  • Government and law enforcement authorities, when required by law.
  • Business partners (e.g., corporate clients requiring delivery fulfillment services).
  • Legal entities in case of business transactions such as mergers or acquisitions.

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption of sensitive data
  • Secure access controls and authentication
  • Regular security audits

Despite these measures, no system is entirely secure. You are responsible for safeguarding your login credentials.

Depending on your location, you may have the following rights:
A: Canada (PIPEDA)

  • Right to access personal information
  • Right to request corrections
  • Right to withdraw consent for certain data uses

B: United States (CCPA – California Residents)

  • Right to know what personal information is collected
  • Right to request deletion of personal information
  • Right to opt-out of data sharing
  • Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us at [email protected].

We use cookies and tracking tools for analytics and improving user experience. You can adjust cookie preferences in your browser settings.

If we transfer personal data outside of Canada or the United States, we ensure that appropriate safeguards are in place to protect your information, including:

  • Compliance with relevant data protection laws
  • Data encryption and secure storage measures
  • Contracts with service providers ensuring data security standards

We retain personal data only as long as necessary for service fulfillment, legal compliance, and business purposes. Once no longer required, data is securely deleted or anonymized.

For drivers using our services, we may collect and use real-time location data to:

  • Optimize delivery routes
  • Ensure safety and compliance with logistics operations
  • Track delivery performance and prevent fraud

Location data is only retained for the necessary duration and is not shared with unauthorized third parties.

We may send promotional emails or messages related to our services. You can opt out of receiving marketing communications by:

Note: Service-related communications (e.g., account updates, delivery notifications) cannot be opted out of.

Our services are not intended for children under 13. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the information.

If you have concerns about our data practices, you can contact:

  • Office of the Privacy Commissioner of Canada (for PIPEDA complaints)
  • California Attorney General’s Office (for CCPA-related complaints)
  • Federal Trade Commission (FTC) (for general U.S. consumer privacy concerns)

For any privacy-related issues, contact us at [email protected].

We may update this policy periodically. The latest version will always be available on our website. If changes significantly affect your rights, we will notify you via email or app.

For questions or privacy requests, contact us at:

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